Jackpot City casino has been around since 1998. They have well over a two decade of experience in the industry as a whole, and they have a license from MGA, well respected jurisdictions. They offer regular online casino games from Microgaming. We'll show you everything you need to know about enjoying the LIVE Dealer games at this online casino.
The welcome bonus at the Jackpot City casino is based on giving players a 100% up to $/€400 on the first four deposits. This is a good way to kick off your bankroll, especially for small stakes players. This offer is also completely cashable, so you can put in for a withdrawal for the bonus amount just like you would cash once the play-through requirements have been completed. Bonus is not available for LIVE games.
What's more important for live dealer game players here is the rewards program. The way this works is that you'll earn a comp point for every €10 total that you wager in their live dealer games. Players are then able to convert these points to cash at a rate of 100 comp points to €1 cash. What's more is that Jackpot City live players will be able to move up through different levels of this rewards program to earn points faster. You start at the basic level, and then you can move up to the bronze, silver, gold and platinum levels with better deals and a better rate on your points.
Jackpot City Game Selection
There are four basic games available for the live dealer players at Jackpot City. LIVE Dealer Roulette, LIVE blackjack, LIVE hold'em and LIVE baccarat are all available in various forms. Their interface makes it really easy to find the exact games you're looking for by sorting through the name of the table, the type of game being played and even the name of the dealer. You can also filter for only specific games, which is perfect for players who have very strict preferences.
The blackjack games use pretty standard multi-deck rules with 3:2 payouts for blackjack in most cases. All of the roulette games are single-zero with no la partage rules, and the hi-lo game uses the standard payouts. Casino hold'em does not run 24/7, but it does have a regular schedule that's easy to follow, and the Bacarat games are played with slightly alternative formats that don't use a commission on the banker bet. The payout rates are about the same as usual, but the betting is simplified with these changes.
Customer Service and Cashier
This online casino has a long history of paying out when players request with no hold-ups or long waits. They have a withdrawal limit of €250,000 daily, which is effectively as if there are no withdrawal limits at all. A wide selection of banking methods are available like credit cards, electronic wallets and direct bank transfers. They also allow Paysafecard vouchers, which have become very popular in many countries.
In terms of customer service, the usual selection of live chat, email and telephone lines are available. They stand out by offering a fax line, which is useful if you need to send in documents to verify your identity to prevent fraud. Their support team is available 24/7/365, and they have a reputation for being particularly helpful for players without being pushy or treating them like they are just a number.